Your First Visit
What to Expect
If you have never seen a chiropractor, osteopath or massage therapist before, it is natural to wonder what to expect during your initial visit and follow-up appointments. With this in mind, we want to give you as much information as possible so you can feel at ease.
When you first arrive, you will be warmly welcomed by our friendly Clinic Assistant Team, who will ask you to complete our new patient paperwork; then you will be met by your designated practitioner and shown to a private consulting room.
During your first visit, your practitioner will ask you questions not only about the pain or complaint that may have brought you to us, but also about your past medical history and general lifestyle. This will ensure that your diagnosis is accurate and that a cause is established.
At Alba Spinal Health Centre, we believe that identifying and treating the cause of a problem will result in a quicker and longer-lasting response to care.
Your details are confidential and no one else will be allowed to see your notes without express permission.
Once the case history is complete, an examination will be performed, which will concentrate on your nerves, muscles and joints (known as the neuromusculoskeletal system), but it may also be necessary to check areas such as your heart, lungs and abdomen to rule out other causes.
Should your practitioner require you to get undressed, gowns are made available for you to wear during the examination.
People often come to us after previous treatments elsewhere have proved unsuccessful and we want to be the last clinicians you consult. This is another reason why our practitioners like to give your case due consideration before commencing care.
As people can often be sore after the initial examination, you may not receive your first adjustment during this appointment. In this instance, we usually recommend that an ice pack is applied to the affected area at home a few times a day for up to 20 minutes. This process is repeated until your next visit, so that the inflammation has a chance to subside; then the first adjustment can take place. (Ice packs are available to purchase at reception.)
Upon completion of your examination, you will be booked in for your Report of Findings (RoF) appointment, where care can commence as soon as is convenient for you. In urgent cases, this can be on the same day, but we always aim for the following day.
Your RoF appointment is an opportunity for your practitioner to explain in detail what is wrong, how they think they can help, how long they expect it will take and how much it will cost.
You are welcomed and encouraged to ask any questions that you may have at this time.
What to Wear
Please do not feel that you need to wear anything specific on your first visit other than appropriate underwear (!), as your practitioner will provide you with a gown to put on.
Also, we encourage you to let your practitioner know if you require any support or reassurance.